Services

What we do and how we do it.

From system errors to network installations, we provide complete support for all of your technical needs.

Workstations and Servers

The big black boxes around the office that everyone seems to need.

Workstations and Servers Everyone has them, everyone needs them, and when there’s a problem no one can get any work done.  We provide the support to install, configure, and troubleshoot issues with desktops, laptops, and servers.  We do not sell or resell hardware, so you’ll know that when we recommend a product it is in your best interest only.  Whether we’re onsite for monthly maintenance visits or just arriving for an emergency situation, we’re available in any capacity.

Network Integration

The jumble of wires in the back room that appear to be necessary.

Network Integration Computers need to talk to each other for the majority of tasks.  When they stop talking, you stop working.  That’s where we come in.  We’ve built and maintained networks containing multiple gigabit switches as well as a single workgroup router.  Whether it’s wired or wireless, we provide the knowledge to ensure stability.  We even work with all internet service providers to troubleshoot connectivity issues so you don’t have to.

Security

Office alarm systems aren’t the only way in anymore.

Security Firewalls, antivirus software, secure passwords, and user access policies are all a part of security now.  The smallest of holes can be used to gain control of your systems or steal company and customer data.  We advocate a proactive approach to maintaining a high level of security to keep your company safe.  We also clean systems of malware introduced through the lack of security found in many offices.  Not sure where you stand?  We conduct network and security assessments for just that purpose.

Software Support

45 minute hold times for overseas conversations are really unproductive.

Software Support Is your Office software crashing frequently?  Are you having problems with your accounting package but can’t seem to find a resolution?  Not sure if your backups are working, much less complete and accurate?  We field these questions on a daily basis.  We’ve worked with a wide range of applications, from accounting to point-of-sale, agricultural to medical.  We’re well versed in databases and client/server environments.  All you have to do is ask.

  • Above and beyond…

    Systems, service, and support on display for all to see. That is how we operate. We're adamant when it comes to caring for our clients. The extra mile simply isn't long enough.

    We're available when you need us, however minor the question or severe the emergency. We are here to be your trusted advisor in all things technology related. And we provide independent, relevant advice for you and your business.

  • Contact us…

    mailto: support@unboxed3.com
    dial: +1 (858) 229-9497
    usps: 3550 29th Street, San Diego, CA 92104

Follow

Get every new post delivered to your Inbox.

%d bloggers like this: